Cookie Policy

Declaration on the use of cookies – From May 2018

In accordance with Article 22.2 of Law 34/2002 of 11 July 2002 about services in the information society and electronic commerce, (servicios de la sociedad de la información y de comercio electrónico) modified by Article 4 of Royal Law 13/2012 in its new edition (Art 4 real decreto-ley 13/2012) and in accordance with European Directive 2009/136 / EG, we inform you in this section about the use, policy and handling of cookies on this website.

What are cookies?

This website is using cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Some of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them or until these are automatically deleted due to a programmed runtime. These cookies make it possible to recognize your browser when you next visit the site, for example, to restore selected visitors’ options (eg, selected language).

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in our privacy policy.

What types of cookies exist?

Analysis Cookies

These cookies allow, amongst other things, to determine the number of visits the user may have on the visited website. The statistical analysis of the use of the offered services as well as the analysis of the navigation on the visited website by the user takes place anonymously and enables the website operator to improve his product offer or the offered services.

Technical Cookies

These cookies are part of the technical platform underlying the website and ensure that the user can navigate freely through encrypted and protected areas of the visited website. This is necessary for the use of the various functions, such as the processing of the booking and payment process of an activity.

Personalization Cookies

These cookies store personalized information about the use of the visited website by the visitor. This way, the user will have different predefined criteria on his next visit to the before visited website. For example, the website may remember the selection of the language or the most recently viewed activities, or may indicate to the user whether there are still products in the shopping basket. Also the identification of the browser with which the user visits a website becomes possible. This ensures the best possible representation of the website adapted to the user’s browser.

Advertising Cookies

These cookies are employed to make the use of advertising space on the website as user-specific as possible. The navigation on the visited website as well as the surfing behavior in the Internet is being analyzed generally in order to adapt the ad contents of the advertising space accordingly. We don’t use that type of cookie.

Behavioral Advertising Cookies

These cookies are the cookies, with the most extensive analysis of the user behavior for the efficient use of advertising space. They continuously store information about the general behavior of the user on the Internet and constantly record their surfing habits. This way, a very specific user profile can be created and targeted ads and advertisements can be displayed. We don’t use that type of cookie.

Third Party Cookies

Cookies of social networks are stored on the user’s computer when using one of the plugins on a website of the social networks such as Facebook, Twitter, Pinterest or Google+. These are not set by visited website, but by the previously named providers of social networks. The user can obtain precise information about these cookies from the respective social networks provider. More information about our used plugins you find in point 4 of our privacy policy.

What cookies are we using?

Table to wide for your screen? Please scroll horizontally to the left or right.

Cookie Source Period of Validity Nece-ssary Description Privacy Policy
Technical Cookies
www.cancograncanaria.com 1 Year yes Enables payment process by credit card Point 7.2.
checkout.stripe.com Checkout process yes Enables payment process by credit card Point 7.2.
stripe.com Checkout process yes Enables payment process by credit card Point 7.2.
www.cancograncanaria.com 30 Minutes yes Enables payment process by credit card Point 7.2.
www.cancograncanaria.com 24 Hours yes Defines the current currency of the shop
www.cancograncanaria.com 21 Days yes Identifies the operator of the website from which you have come to our site by clicking on an affiliate link Point 6.2.
stripe.com Checkout process yes Enables payment process by credit card Point 7.2.
www.cancograncanaria.com 30 Days yes Causes the cookie hint to disappear after approval
www.cancograncanaria.com 1 Year yes Notifies the site that you are not logged in
stripe.com Checkout process yes Enables payment process by credit card Point 7.2.
stripe.com Checkout process yes Enables payment process by credit card Point 7.2.
stripe.com Checkout process yes Enables payment process by credit card Point 7.2.
www.cancograncanaria.com Until leaving the website yes Contains an anonymous user ID that is transmitted to the web server to allow multiple requests from a user to the same HTTP session
stripe.com Checkout process yes Enables payment process by credit card Point 7.2.
stripe.com Checkout process yes Enables payment process by credit card Point 7.2.
www.cancograncanaria.com As long as items are in the shopping cart max. 1 year yes Saves selected items in the shopping cart
www.cancograncanaria.com As long as items are in the shopping cart max. 1 year yes Saves selected items in the shopping cart
www.cancograncanaria.com Until leaving the website yes Test Cookie of WordPress
www.cancograncanaria.com 48 Hours yes Starts and enables the electronic purchasing process
www.cancograncanaria.com 24 Hours yes Saves the total booking amount upon delivery to the shopping cart
www.cancograncanaria.com 24 Hours yes Saves deposit amount upon delivery to the cart
www.cancograncanaria.com 24 Hours yes Saves balance amount upon delivery to the shopping cart
Personalization Cookies
www.cancograncanaria.com 24 Hours yes Saves your desired language
www.cancograncanaria.com Endless no Disables Google Analytics in case of opposition Point 5.1.
www.cancograncanaria.com As long as you are logged in the customer area yes Assigns the identified users to his user account
www.cancograncanaria.com As long as you are logged in the customer area yes Identifies the user during the login process
www.cancograncanaria.com 24 Hours yes Saves the URL last requested of the website and is used to set the correct language for the respective visitor
Analysis Cookies
www.cancograncanaria.com 48 Months no Google Analytics cookie. Used to track user interactions with content on the site anonymously Point 5.1.
www.cancograncanaria.com 60 Seconds no Google Analytics cookie. Needed for the collection limits and quotas Point 5.1.
www.cancograncanaria.com 24 Hours no Google Analytics cookie. Used to track user interactions with content on the site anonymously Point 5.1.
Third Party Cookies
pinterest.com 1 Year no Enables Pinterest’s “Pin It” function to post a content from this website on Pinterest Point 4.4.

How can I disable or remove cookies?

You can allow, block, disable, or delete cookies installed on your computer through the configurations of your web browser. The following links give you direct access to the descriptions of the most popular web browsers and their configuration options regarding the cookies:
Google Chrome,
Microsoft Internet Explorer,
Mozilla Firefox ,
Safari (Apple).

You can prevent or object the collection of data about your use of the website generated by Google Analytics cookies, and the processing of this data. More information about this you find in point 5.1. of our privacy policy.

What happens if I delete, disable, or block cookies?

You can prevent these cookies being stored by selecting the appropriate settings in your browser or you can delete or block all cookies. However, we wish to point out that doing so mean you will not be able to enjoy the full functionality of this website.

Do you have any questions?

Read our FAQ’s, contact us via our Contactform here, via Email at info@cancograncanaria.com or via WhatsApp +34 633 533 444.
Our Office Hours: 08:00 h – 20:00 h